Underwriting Support Specialist II - Garage REMOTE

August 26, 2025

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The Underwriting Support Specialist II performs a variety of underwriting support tasks to ensure proper file documentation and policy issuance. Point of contact with agents and internal stakeholders.

RESPONSIBILITIES/TASKS:

Performs underwriting tasks as determined by division manager/underwriter, within letter of authority.
Review bind requests for completeness, follow-up on missing items, and work with underwriter to ensure all documentation and information is complete and acceptable.
Convert bind requests into policy typing packets so that policies can be typed and issued.
Process endorsements.
Review all inspections and prepare findings for underwriters.
Refer individual risks to underwriter that are beyond delegated authority.
Often the first point of contact for agents, this position is responsible for communicating directly with our agents on policy maintenance items.
Other duties as requested by division manager.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

EMPLOYMENT QUALIFICATIONS:

EDUCATION:

High school diploma or G.E.D required. Additional college and/or insurance related course study desirable.

EXPERIENCE:

Minimum of 2 years commercial casualty underwriting support experience preferably in a multi-state, multi-bureau environment. Garage experience desirable.

SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:

Excellent verbal and written communication and computer skills required
Strong customer and team-oriented work experience and ethic
Familiarity with commercial insurance bureau and underwriting processes
Ability to work effectively independently and as a team is essential
Accurate math and data entry skills required
Ability to organize daily work responsibilities and meet deadlines
Ability to take initiative and recommend changes to improve operational performance
Knowledge of computers and company standard software programs, with intermediate knowledge of Excel
Excellent customer service skills are essential
Effective problem solving and attention to detail skills are essential

WORKING CONDITIONS:

Work is performed in a virtual office. Work is performed in settings with no unusual hazards. Minimal travel is required for team meetings and activities (approximately twice a year).

The qualifications listed above are intended to represent the minimal skills and experience levels associated with performing the duties and responsibilities contained in this position description. The qualifications should not be viewed as absolute standards, but as general guidelines that should be considered with other position-related criteria.

Pay Range - Actual compensation decision relies on the consideration of internal equity, candidate’s skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $38,100 and $64,000.

We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.

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