Insurance Compliance & Quality Assurance Associate (Work from Home)

August 26, 2025

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AAA Club Alliance is seeking an Insurance Compliance and Quality Assurance Associate (entry level) to join our team! This position will assist the Compliance and Quality Assurance team in evaluating insurance applications and daily transactions for Club and Carrier defined compliance standards. Assigns leads from all distribution channels. Sells Club Memberships. Processes non-download carrier new business policies, renewals and amended declarations pages for all lines of business. This is a great opportunity for those who are interested in a career in the insurance industry.

**This is a work from home position but candidates must live within our footprint**

What we can offer you:

The starting base compensation for this position is $12.83 to $29.99 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.
Paid Time Off (almost 4 weeks within the first year)
8 Paid Holidays
401(k) plan with employer match up to 7%
Medical, Dental, Vision and Prescription coverage
FREEAAA membership (inclusive of product & service discounts)
FREE Life Insurance
An in-house training program - The Insurance Learning Academy
Tuition reimbursement and Professional Designation Programs

What we need from you:

High school diploma or equivalent.
2 years of customer service experience in the Insurance industry.
Active Property & Casualty license preferred.

What you will be doing:

Assist with review and processing of Non-download new, renewal and endorsed business applications in order to meet Agency and Carrier defined guidelines.
Process incoming mail and lead distribution from various channels and systems.
Update and process pre-month-end new business EPIC coding and maintenance.
Process daily download files in suspense.
Performs general clerical duties including typing, correspondence and data entry within the Agency, Club and Carrier systems.
Protect and maintain account files and department records in accordance with the Agency and Carrier regulatory compliance requirements.
Complete monthly reports from Agency Accounting.
Receives incoming calls concerning club products and member services.
Sells Club Memberships, as warranted.
Perform special assignments throughout the department, as warranted.
Review various data elements as required to maintain integrity of the system.
Complete related tasks in support of the department as directed.
Other duties as assigned.

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category:

Admin - Clerical

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