Patient Registration Clerk

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Patient Financial Services

Department: Patient Financial Services

Job Title: Patient Registration Clerk

Status: Non-exempt; Full-time

Hours:: Monday- Friday 8:00 a.m. -5:00 p.m., occasional 7:00 a.m. to 3:30 p.m. shift, and Saturday rotations: 7:00 a.m. to 12:00 p.m.

Salary: $16.40- $20.90 (Based on Experience)

Benefits

Description:
Pana Community Hospital is seeking a professional and detail-oriented individual to join our team as a Registration Clerk. This position is responsible for registering patients for hospital services, verifying insurance coverage, confirming demographics, and ensuring orders are accurate and complete. The ideal candidate will have a strong customer service background and a working knowledge of medical terminology.

Responsibilities:

  • Register patients for ordered services in a prompt, professional, and courteous manner
  • Verify insurance benefits and eligibility prior to services
  • Accurately input and update demographic and insurance information
  • Confirm and process provider orders as required
  • Maintain confidentiality and adhere to HIPAA guidelines
  • Provide support in other registration areas as needed

Requirements:

  • High School diploma or equivalent (GED) required
  • Excellent verbal and written communication skills
  • Previous experience working with the public required; healthcare experience preferred
  • Computer experience required; familiarity with Microsoft Office preferred
  • Experience with CPT-4 and ICD-10 coding preferred
  • Ability to work independently and manage multiple tasks efficiently
  • Willingness to work flexible hours as needed to support departmental staffing

Come join our team at Pana Community Hospital!

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