LTL Carrier Operations Admin - Hybrid

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About the position

Responsibilities

  • Coordinate directly with LTL partner carriers.
  • Obtain proper information and/or data regarding carrier payments.
  • Check carrier accounts for any previous payments.
  • Read common carrier tariffs, accessorial charges, FAKs, and freight classes as defined by the NMFC.
  • Research and verify classification of LTL shipments using appropriate company tools.
  • Correspond with carrier contacts and respond to inquiries timely.
  • Handle a large number of carrier calls and emails.
  • Set carrier invoices for payment and maintain carrier balance sheets.
  • Research and resolve carrier payment discrepancies and issues.
  • Maintain electronic carrier invoice documents and files.

Requirements

  • 2-5 years general office experience.
  • Must be able to work quickly and accurately.
  • Must be extremely detail oriented with the ability to prioritize assignments.
  • Self-motivated with outstanding customer service skills.
  • Working knowledge of Microsoft Word and Outlook.
  • Expert Microsoft Excel skills.

Nice-to-haves

  • Transportation industry knowledge is a plus but not required.
  • LTL experience preferred but not required.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
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