Hinge Health – Manager, Physical Therapists (Remote) – USA
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Job title: Manager, Physical Therapists (Remote)
Company: Hinge Health
Job description: Hinge Health is building the world's most patient-centered Digital Musculoskeletal (MSK) Clinic™. It is now the leading Digital MSK Clinic, used by four in five employers and 90% of health plans with a digital MSK solution. Hinge Health reduces MSK pain, surgeries, and opioid use by pairing advanced wearable sensors and computer vision technology with a comprehensive clinical care team of physical therapists, physicians, and board-certified health coaches.
Hinge Health's HingeConnect integrates with 750,000+ in-person providers and enables real-time interventions for elective MSK surgeries, driving proven medical claims reduction. Available to millions of members, Hinge Health is widely trusted by leading organizations, including Land O'Lakes, L.L. Bean, Salesforce, Self-Insured Schools of California, Southern Company, State of New Jersey, US Foods, and Verizon.
To Learn more about our company & culture please visit:
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The Manager, Physical Therapy (PT Manager) leads a team of Physical Therapists and contributes to the overall development of the PT Organization by enabling key operational projects. The PT Manager ensures our physical therapists are effectively evaluating and treating patients via telehealth, and that services are delivered in a cost-effective manner. This leader empowers physical therapists to do the best work of their lives by promoting a culture of innovation, continual learning and improvement.
Our physical therapists are on the bleeding edge of delivering virtual MSK care enabled by advanced technology. Come join us if you are excited to help define what that should look like!
The successful candidate is both a talented clinical operations and people manager who motivates and inspires a remote, distributed team. This individual thrives in a fast-paced environment and proactively identifies opportunities to improve the operations and clinical outcomes of a virtual physical therapy team. This leader is skilled in supporting and up-leveling clinicians' digital health skills and patient care management. The candidate has demonstrated success in leading teams through continual change while keeping business outcomes and team satisfaction high.
WHAT YOU'LL ACCOMPLISH
- PT Team Patient Management: Coaches and supports team to meet and/or improve upon performance relating to PT SLAs, case load management, clinical documentation, and compliance.
- PT Team Patient Satisfaction and Outcomes: Coaches and supports team to meet and/or improve upon performance relating to member feedback and clinical outcomes. Continually strengthen PTs' digital health efficacy and delivery of a Best In Class telehealth experience.
- Operational Effectiveness: drives operational improvement projects, including the development of new SOPs, reinforcement of quality assurance measures, and process improvement measures.
- People Leadership: hires and onboards A-Players as needed and supports the performance and professional growth of employees to achieve team and company goals.
- Team Management: continually monitors, coaches and drives performance improvement for direct reports relative to PT Outcomes
- Problem-solving: Finds solutions to a variety of clinical, operational and business challenges faced by the team. Navigates the organization efficiently and effectively to align the appropriate stakeholders to make high quality decisions.
- Operational Improvement: Utilizes data and qualitative feedback to identify operational improvements that will help drive key business outcomes. Designs and leads experiments, develops standard operating procedures, and monitors team outcomes.
- Change Management: mobilizes and coaches team members through the change process to deliver results and outcomes in a fast-moving environment.
- Time Management & Accountability: Effectively balances competing demands. Prioritizes managerial responsibilities and critical strategic projects.
- Effective communication: Communicates effectively with direct reports, leadership team, and cross-functional collaborators.
- Two years of supervisory experience leading clinical personnel
- Experience leading operational projects that require a high degree of change management
- Experience in digital health and/or leading clinicians in a remote, distributed environment
- Competitive compensation with meaningful equity
- Medical, Dental, Vision, Disability and Life Insurance (We cover 100% of your premium and 75% for your dependents)
- Flexible PTO
- FSA/HSA accounts
- Family & fertility benefit through Maven Clinic
- 401K match
- 3 months paid parental leave
- Professional Development budget
- Quarterly lifestyle benefit to use towards WFH equipment & fitness
- Generous mental health stipend
- Work from home policy
- Opportunity to join a fantastically talented, diverse, and passionate team at a pivotal time in the company's lifecycle
Colorado & New York State annual salary: $115,600 - $173,400
New York City annual salary: $137,600 - $206,400
We want to make you aware that there continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real HR employees and sending fictitious job offers to applications in a scheme to obtain sensitive information.
Please note that we will never ask for your financial information at any part of the interview process including the post-offer stage, and will only correspond through @hingehealth.com domain email addresses.
If you encounter any suspicious activity, we recommend you cease all communication with the individual and consider reporting them to the US FBI Internet Crime Complaint Center.
If you would like to verify the legitimacy of an email you received from our recruiting team, please forward it to security@hingehealth.com.
If you're interested - we'd love to hear from you. No recruiters, please.
Hinge Health is proud to be an Equal Employment Opportunity employer. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Hinge Health is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you feel you need assistance or an accommodation due to a disability, please let us know by reaching out to your Recruiter and we'll work with our accommodations team to evaluate your request.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Expected salary: $115600 - 173400 per year
Location: USA
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